Custom Apparel Manufacturing –
FAQs
Custom apparel manufacturing can feel overwhelming—especially for startups, private labels, and growing brands. From minimum order quantities to sampling, production timelines, and artwork setup, there are important details to understand before placing an order.
This FAQ page answers the most common questions about working with Cord Apparel. We recommend reviewing this page before reaching out, as many essential answers are provided below.
Yes. Cord Apparel offers volume-based pricing.
The larger your total order quantity, the lower your cost per piece. Increasing your order from 50 to 100, 250, or more can significantly reduce unit pricing.
Yes.
Pre-production samples are available once a production deposit is received.
If you require a sample before placing a production order, a sampling fee will apply.
For smaller runs, sampling may not always be cost-effective due to setup and material costs.
Cord Apparel operates a dedicated manufacturing facility in Houston, Texas, handling small to large-scale production runs.
Our facility operates under ethical labor standards with strict quality control procedures to ensure consistent results.
No. Our website showcases only a portion of our available products.
We work with multiple suppliers and provide access to thousands of customizable garment styles. If you don’t see what you’re looking for, contact us directly.
All major credit cards, direct bank transfers, and payment through online platforms; Paypal, Payoneer, and Wise, are all accepted.
Yes. Bring Your Own (BYO) garments are accepted with prior approval.
Please note:
Sublimation requires polyester garments.
Certain fabrics may not be suitable for specific services.
Always confirm fabric compatibility before placing an order.
Color matching depends on the service:
Screen printing & sublimation: Pantone color matching available
Embroidery: Limited to available thread color libraries
No problem. Cord Apparel offers professional artwork and logo design services.
Our team can create:
Custom logos
Vector graphics
Production-ready print files
Embroidery digitizing files
We ensure all artwork meets manufacturing specifications for clean, accurate results.
We offer artwork conversion services, including:
Vectorizing artwork for screen printing
Digitizing logos (DST format) for embroidery
Cord Apparel retains copies for production records.
If requested, your digitized files can be provided.
Yes. Every order includes a digital proof.
Production begins only after we receive written approval.
Please review proofs carefully—once approved, they are considered final.
Screen printing, embroidery, and labels: within 24 business hours
Cut & sew or complex projects: up to 3 business days
Estimated production timelines:
Screen printing & embroidery: ~2 weeks
Sublimation on blanks: ~2 weeks
Cut & sew manufacturing: 3~6 weeks
Shipping time is not included in production estimates.
Production begins after payment has been processed.
Delays in payment may result in extended delivery timelines.
To ensure smooth production:
Submit complete and accurate order details
Approve proofs promptly
Respond quickly to change requests
Confirm artwork and sizing information before submission
Rush service is available for screen printing and embroidery only and includes non-negotiable rush fees.
Rush services are not available for:
Cut & sew manufacturing
Dye-sublimation printing
Woven labels
Yes, within limited windows:
Screen printing & embroidery: within 3 days
Cut & sew & sublimation: within 5 days
After these windows, changes may not be possible.
Cancellations are reviewed on a case-by-case basis.
Orders already in production may not be eligible for cancellation.
Yes, we can, but it depends on the project size and design. To ensure we provide you with the best apparel solution, we need a specific timeframe to produce a high standard product.
Payment is required upfront at the time of ordering.
Production does not begin—and finished goods are not released—without payment in full.
Credit cards
Debit cards
Wire transfers
No. Proofing, sampling, digitizing, and production require payment confirmation.
Shipping costs vary depending on location and order size.
Final shipping pricing is provided before order confirmation.
Contact us immediately.
Customer satisfaction is extremely important to Cord Apparel, and we will work to resolve verified issues promptly.
Cord Apparel is not responsible for defects in customer-supplied (BYO) garments.
Yes. Simply contact us to place a re-order.
Previously paid setup fees (digitizing, vectorization, screen setup) are typically not charged again on re-orders.
Email communication is preferred for clarity and written record keeping.
Phone consultations are available after submitting a quotation request.
No. Cord Apparel does not sell, share, or distribute client information to third parties.